Terms of service
This website is operated by Pure Hampers. Throughout the site, the terms “we”, “us” and “our” refer to Pure Hampers. Pure Hampers offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site including without limitation browsers, customers, vendors, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
We reserve the right to update, change or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your country or region of residence.
You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction when using our services.
You must not transmit any worms, viruses, or destructive code.
Any breach of these Terms may result in immediate termination of your access to our Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted and involve:
• Transmissions over various networks
• Changes to conform to technical requirements
Payment information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission.
SECTION 3 – ACCOUNT INFORMATION
To access certain features, you may be required to provide information including:
• Full name
• Shipping address
• Billing address
• Phone number
• Email address
• Payment details
You agree to provide accurate and complete information.
You are responsible for maintaining confidentiality of your account information and for restricting access to your device.
We are not responsible for losses resulting from unauthorized account use.
SECTION 4 – PRODUCT INFORMATION
We attempt to display product descriptions as accurately as possible. However:
• Colors may vary due to device screens
• Product packaging may differ slightly
• Availability may change without notice
We reserve the right to:
• Modify product pricing
• Limit quantities
• Discontinue products
• Refuse orders
We do not guarantee products will meet subjective expectations.
SECTION 5 – ORDER ACCEPTANCE
Your order represents an offer to purchase.
Orders may be cancelled or refused if:
• Payment fails
• Fraud is suspected
• Incorrect pricing occurs
• Product is unavailable
• Shipping restrictions apply
We may attempt to contact you if changes are required.
Once processed, orders may not be cancellable.
SECTION 6 – PRICING AND PAYMENTS
All prices are shown in the currency displayed on the website.
Prices may change without notice.
Prices do not include:
• Shipping costs
• Import duties
• Taxes
• Customs fees
Customers are responsible for any applicable charges required by their country.
We reserve the right to correct pricing errors even after orders are submitted.
SECTION 7 – SHIPPING POLICY
Shipping times are estimates only.
We are not responsible for delays caused by:
• Courier companies
• Customs processing
• Weather conditions
• Incorrect addresses
• Force majeure events
Risk transfers to the customer once the order is handed to the shipping carrier.
Customers must ensure their shipping information is correct.
SECTION 8 – RETURNS AND REFUNDS
Returns are handled according to our Refund Policy.
We may refuse returns if:
• Items are used
• Items are damaged by customer
• Return window expired
• Items are non-returnable
Refund processing times may vary depending on payment providers.
We reserve the right to refuse abusive return behavior.
SECTION 9 – INTELLECTUAL PROPERTY
All content on this website including:
• Images
• Logos
• Text
• Graphics
• Videos
• Product descriptions
• Branding
is owned by Pure Hampers or licensed to us.
Content may not be copied, reproduced, distributed, or exploited without written permission.
Unauthorized use may violate copyright and trademark laws.
SECTION 10 – THIRD PARTY SERVICES
Our store may include services provided by third parties including:
• Payment processors
• Shipping services
• Analytics tools
• Shopify platform
We are not responsible for third-party services.
Use of those services is subject to their own policies.
SECTION 11 – SHOPIFY PLATFORM
Our store is hosted by Shopify which provides the ecommerce platform.
All purchases are made directly with Pure Hampers, not Shopify.
Shopify is not responsible for:
• Product quality
• Shipping
• Refunds
• Customer disputes
SECTION 12 – USER FEEDBACK
If you submit feedback including:
• Reviews
• Suggestions
• Ideas
• Comments
You grant us permission to use it without restriction.
We are not obligated to:
• Maintain confidentiality
• Provide compensation
• Respond to submissions
We may remove content we consider inappropriate.
SECTION 13 – PROHIBITED USES
You may not use this website to:
• Break laws
• Commit fraud
• Spread malware
• Harass others
• Provide false information
• Attempt hacking
• Scrape data
• Send spam
Violation may result in termination of access.
SECTION 14 – TERMINATION
We may suspend or terminate access if:
• Terms are violated
• Fraud is suspected
• Abuse occurs
You remain responsible for any outstanding payments.
Certain sections survive termination including:
• Intellectual property
• Liability limits
• Governing law
SECTION 15 – DISCLAIMER OF WARRANTIES
All services and products are provided "as available" and "as is".
We do not guarantee:
• Continuous service
• Error free operation
• Specific results
• Product suitability
Use of the website is at your own risk.
Some jurisdictions may not allow certain warranty exclusions.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Pure Hampers shall not be liable for:
• Lost profits
• Lost data
• Business interruption
• Indirect damages
• Consequential damages
Our total liability shall not exceed the amount paid for the product.
SECTION 17 – INDEMNIFICATION
You agree to indemnify Pure Hampers against claims resulting from:
• Violation of Terms
• Violation of laws
• Misuse of services
• Third party disputes
SECTION 18 – ERRORS AND OMISSIONS
Occasionally information may contain errors relating to:
• Pricing
• Descriptions
• Availability
• Shipping times
We reserve the right to correct errors without notice.
SECTION 19 – SEVERABILITY
If any provision is found invalid, remaining provisions remain enforceable.
SECTION 20 – ENTIRE AGREEMENT
These Terms together with our policies constitute the entire agreement between you and Pure Hampers.
They replace any prior agreements.
SECTION 21 – GOVERNING LAW
These Terms shall be governed by applicable international commerce laws and the laws applicable to the business registration location of Pure Hampers.
Any disputes shall be handled through appropriate legal courts of jurisdiction.
SECTION 22 – CHANGES TO TERMS
We reserve the right to modify these Terms at any time.
Changes take effect immediately after posting.
Continued use of the website constitutes acceptance.
SECTION 23 – CONTACT INFORMATION
Questions about Terms should be sent to:
Business Name: Pure Hampers
Email: support@purehampers.com
Business Address: Business address available upon request
Customer Support Hours: Monday – Friday